Policies and Deposits
Ahu Lani Retreat Center is a long-term facility rental. We require a minimum 3 night stay.
We will do our best to accommodate changes in your booking, but once we block your selected dates, we no longer make them available for other guests. So while we will do our best to work with you if you have to make changes, these are our policies for your booking with Ahu Lani.
We require a $500 non refundable deposit for reservations 60 days or more in advance to hold those dates.
60 days prior to your arrival 50% of the total is due, after deducting the $500 hold deposit (if that was already paid).
30 days prior to your arrival the balance is due.
If you cancel outside of 60 days prior to your arrival you have two options.
- Forfiet your non-refundable deposit.
- We can hold your deposit for 1 year if you decide to rebook, we will apply it to your rebooking. We will not hold a deposit for more than 1 year, and we will not allow this deposit to be used for a second cancellation.
If you cancel up until 7 days of your arrival we will hold the deposit amount that was paid while we attempt to resell your dates. If we are able to sell those dates, we will return this deposit minus a 10% administration fee.
If we cannot resell your dates, and you cancel 7 days or more prior to your arrival, we will refund you 50% of your deposit.
We will not refund any of your deposit if you cancel 7 days or less prior to your arrival.
All events require a minimum of $300 cleaning fee for every 15 days.
Linens need to be changed and bathrooms need to be cleaned periodically during longer stays. We advise that cleaning occurs once every 10 days or so, but since we are solar powered, this can be reliant on the weather.
Kitchen cleaning is dependent on food services requirements, but if no services are hired, the kitchen will not be cleaned during the supplemental cleaning days unless requested.
All events require a $800 security deposit for any damages and excessive cleaning.
We want to build relationships and invite you into our community to enjoy something unique, a Hawaiian Mountain Forest. We are always on-site for every event/stay, we live here. We are the stewards of this land and we are here to help you enjoy your visit as well. Broken things need to be fixed, and worn things need to be maintained. If you respect our land and home we'll be very helpful. If things just aren't working, we reserve the right to ask you to leave. We're no pirates, just mermaids and space travelers.